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For General Support Questions please open a ticket. Our main ticket support system is located here: http://enicola.com/support/

For Hosting Management with your cPanel , watch the cPanel video tutorials or read the cPanel tutorial manual.

For Hosting Access Information to your hosting account cPanel (Control Panel) or FTP access info. Check your original sign up email for login details or open a ticket to request your login information.




If you're not a current customer and have a question about eNicola.com's services or support, please contact me.

98% Uptime Guarantee: To date, we have never fallen below 99.5% uptime on any of our servers. eNicola.com guarantee's 98% uptime yearly to paid hosting customers. The 2% window is for server maintenance, upgrades and unforeseen issues that may arise. We calculate at the end of the each year the total uptime percent. If it falls below 98% we will give our client a refund or credit for the month that it fell below 98%. Free hosting accounts do not apply in regards to refunds.

Terms: By signing up for or using eNicola.com web hosting services you agree to eNicola.com Terms of Service, Acceptable Usage Policy, Privacy Policy and Disclaimer available here



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